1. Overview
At MRS Sri Krishna Pranami Sewa Dham Trust, we may occasionally send physical items such as prasad kits or gifts to our donors. This Shipping Policy outlines how we handle the shipment and delivery of such items.
2. Processing Time
All items are carefully prepared and shipped within 5-7 business days after the donation or request is confirmed. During festival seasons or special events, processing may take slightly longer.
3. Shipping Methods & Delivery
We use reliable courier services to ensure timely and safe delivery. Shipping times vary depending on the destination:
- Within India: 5-10 business days
- International: 10-20 business days
Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances beyond our control.
4. Shipping Charges
Currently, we do not charge any shipping fees for items sent to our donors. All shipment costs are borne by MRS Sri Krishna Pranami Sewa Dham Trust.
5. Shipping Address
Please ensure that you provide the correct shipping address when making a request or donation. We are not responsible for items shipped to incorrect or incomplete addresses.
6. Damaged or Lost Items
If your shipment is damaged during transit or lost, please contact us at krishnapranami2009@gmail.com within 7 days of receiving your package. We will work with the courier service to resolve the issue.
7. Contact Us
If you have any questions regarding our Shipping Policy, please reach out to us:
- Email: krishnapranami2009@gmail.com
- Phone: 9431108420, 9934300521, 9431169363